Privacy Policy for Monumental Health
Effective Date: December 2, 2024
Monumental Health (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services or visit our website. Please read this policy carefully to understand our practices regarding your information.
1. Information We Collect
We collect information to provide you with tailored insurance enrollment services and to improve our offerings.
a. Personal Information You Provide to Us
•Name
•Contact details (e.g., phone number, email address)
•Date of birth
•Social Security Number
•Employment details
•Income and household information
•Insurance and medical history as necessary for enrollment purposes
b. Information Collected Automatically
When you visit our website, we may collect:
•IP address
•Browser type and version
•Device type
•Pages visited on our site
•Time and date of your visit
c. Cookies and Tracking Technologies
We use cookies to enhance user experience and analyze website traffic. You can disable cookies in your browser settings, but some website features may not function properly.
2. How We Use Your Information
We use your information for the following purposes:
•To process insurance applications and enrollments
•To communicate with you regarding services, updates, or questions
•To comply with legal and regulatory obligations
•To improve website functionality and user experience
•For internal analytics and reporting
3. Information Sharing
We do not sell your personal information to third parties. However, we may share your information with:
•Insurance carriers or partners necessary for enrollment
•Third-party service providers assisting in our operations
•Government or regulatory agencies as required by law
4. How We Protect Your Information
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. These measures include encryption, secure servers, and access controls.
Despite these measures, no data transmission over the internet or storage system can be guaranteed 100% secure.
5. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
•Access the personal information we have about you
•Request corrections to your information
•Request deletion of your personal data, subject to legal requirements
•Opt out of certain communications
To exercise your rights, please contact us at the information below.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the revised effective date. We encourage you to review this policy periodically for any changes.
8. CONSENT TO COMMUNICATIONS
By providing your contact information, you consent to receive communications from Monumental Health, including phone calls and text messages, regarding your insurance and related services. These communications may include reminders, updates, and important account information.
We value your privacy. Your consent to receive calls or texts is strictly for communication with Monumental Health and will not be shared, sold, or used by third parties for marketing purposes.
You may receive up to 10 text messages per month. Message and data rates may apply depending on your mobile carrier.
To opt out of future communications, you may reply STOP to any text message or contact us directly at inquiry@coverageassociate.com or call us at 888-927-4761.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our practices, please contact us at:
Monumental Health
Phone: 888-927-4761
By using our services or website, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Monumental Health with your personal information.